Refund policy

At GROOTHOND, we take pride in delivering high-quality apparel. If you’re not fully satisfied with your purchase, we’re here to help.

Returns

• Items must be returned within 7 days of delivery.
• To be eligible for a return, items must be:
  
• Unworn and unused
• In original condition
• In original packaging
  

Non-returnable items

• Custom or printed-on-demand items (unless defective or incorrect)
• Sale or clearance items

Refunds

• Once we receive and inspect your return, we will notify you of the status.
• If approved, your refund will be processed within 5–10 business days via your original payment method.

Exchanges

• We only replace items if they are defective, damaged, or incorrect.

 

Return Shipping

• Customers are responsible for return shipping costs unless the item is faulty or incorrect.

 

To initiate a return, please contact us at: groothond1@outlook.com